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Terms & Conditions

This page is a working draft prepared ahead of commercial launch. Several details — including our registered business address, hosting locations, and Paddle account specifics — are placeholder defaults pending confirmation. It does not yet reflect final, legally binding terms and will be updated before launch.

Last updated: 2026-07-21 (working draft) Effective date: To be set at commercial launch

1. Introduction and Acceptance

1.1 These Terms & Conditions ("Terms") govern access to and use of the Podiyem platform, including the web application, dashboard, public presentation share links, and any related services (collectively, the "Service"), operated by Podiyem, Inc., a Wyoming corporation organised under the laws of the State of Wyoming, United States (registered business address to be added prior to launch) ("Podiyem", "we", "us", or "our").

1.2 By creating an account, accepting an invitation to a Workspace, accessing the Service, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, you must not access or use the Service.

1.3 If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity and its authorised users.

1.4 The Service is a business-to-business tool intended solely for professional and commercial use. It is not intended for personal, family, or household use, and not for consumers, except where mandatory consumer-protection law applies (see Section 27).

2. Definitions

  • "Account" — a registered user identity used to access the Service.
  • "Workspace" (also called a "Company" in the Service) — the tenant space belonging to a customer organisation, containing its Projects, Pitches, branding, team members, and settings.
  • "Account Owner" — the user who controls a Workspace's subscription and billing and holds the highest permissions within it.
  • "Authorised User" — any individual (owner, admin/member, or viewer) permitted to access a Workspace.
  • "Project" — a case-study record created by a customer describing past work, which may include client names, sectors, locations, dates, contract values, narratives, milestones, and images.
  • "Pitch" (or "Presentation") — a curated presentation assembled from Projects and related content, which may be published to a public share link.
  • "Public Share Link" — a publicly accessible URL (e.g. /p/<workspace>/<pitch>) through which a published Pitch may be viewed without logging in.
  • "Viewer" / "Prospect" — a person who opens a Public Share Link.
  • "Customer Content" — all data, text, images, logos, files, Projects, Pitches, and other materials that Authorised Users upload to, create in, or transmit through the Service.
  • "Subscription Plan" — a tier of the Service (currently Solo, Pro, or Enterprise) with associated limits and features.
  • "Documentation" — any usage guides or specifications we make available.
  • "Payment Provider" — Paddle.com, engaged by us as our authorised reseller and Merchant of Record for sales of Subscription Plans.

3. Eligibility

3.1 You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and capable of forming a binding contract to use the Service. The Service is not offered to, or intended for, children.

3.2 You may not use the Service if you are barred from doing so under any applicable law, or if you have previously been suspended or removed by us.

3.3 You must not use the Service if you or your organisation are subject to sanctions administered by OFAC, the UN, the EU, or the UK, or are located in a comprehensively sanctioned territory.

4. Accounts, Registration, and Authentication

4.1 Registration. To use the Service you must register an Account with a valid email address, name, and password, and create or join a Workspace. You agree to provide accurate, current, and complete information and to keep it updated.

4.2 Authentication. The Service uses email-and-password authentication with email verification and token-based sessions. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your Account. You must notify us immediately at [email protected] of any unauthorised use or suspected compromise.

4.3 Team invitations. An Account Owner or an authorised administrator may invite additional Authorised Users to a Workspace by email, subject to the seat limits of the applicable Subscription Plan. The inviting party is responsible for ensuring each invitee is authorised to access the Workspace's Customer Content.

4.4 Roles and permissions. The Service provides different permission levels (including owner, administrator/member, and viewer roles). The Account Owner and administrators are responsible for assigning appropriate roles and for the actions of Authorised Users within the Workspace.

4.5 Accuracy and responsibility. You are responsible for all Customer Content and activity under your Account and Workspace, including that of your Authorised Users, whether or not authorised by you.

5. The Service; Licence to Use

5.1 Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business purposes during the term of your subscription.

5.2 What the Service does. The Service enables you to (a) maintain a library of Projects; (b) organise them using sectors, client types, tags, and custom fields; (c) assemble Pitches from your Projects and content; (d) apply your branding; (e) publish Pitches to Public Share Links; and (f) where your Plan includes it, view engagement analytics for those links.

5.3 What the Service is not. The Service is a presentation-authoring and publishing tool. It does not generate content automatically, does not verify the accuracy of any Customer Content, and does not provide legal, financial, professional, or business advice. All substantive content is created and controlled by you.

5.4 We may update, modify, or discontinue features of the Service at any time. We will use commercially reasonable efforts to notify you of material adverse changes.

6. Customer Content and Ownership

6.1 Your ownership. As between you and us, you retain all right, title, and interest in and to your Customer Content. We do not claim ownership of it.

6.2 Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, adapt (for formatting/display purposes), and process Customer Content solely as necessary to provide, maintain, secure, and improve the Service and to comply with law. This licence ends when Customer Content is deleted, except for residual backup copies retained for a limited period and any copies you have made public via Public Share Links (see 6.5).

6.3 Your responsibility for Customer Content. You represent and warrant that, for all Customer Content you upload, create, publish, or share:

  • (a) you own it or have all necessary rights, licences, and permissions to use it and to grant the licence in 6.2;
  • (b) it does not infringe or misappropriate any third party's intellectual property, privacy, publicity, confidentiality, or other rights;
  • (c) it is not unlawful, defamatory, misleading, or deceptive; and
  • (d) any statements, metrics, client names, contract values, or claims contained in it are accurate and that you are permitted to disclose and publish them, including any client or third-party information (see 6.4).

6.4 Third-party and client information. Projects and Pitches frequently describe your past work with your own clients and may contain client names, commercial terms, and other third-party information. You are solely responsible for ensuring you have the right and any necessary consent to store, display, and publish such information, and that doing so does not breach any confidentiality obligation, non-disclosure agreement, or applicable data-protection law owed to those third parties.

6.5 Public Share Links. When you publish a Pitch to a Public Share Link, its content becomes accessible to anyone with the URL, without authentication, and may be cached, copied, or indexed by third parties outside our control. You are responsible for what you choose to publish and for unpublishing content you no longer wish to be public. We do not guarantee that a Public Share Link cannot be accessed, shared onward, or retained by viewers after you unpublish it.

6.6 Feedback. If you give us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use it without restriction or obligation to you.

7. Acceptable Use and Prohibited Activities

7.1 You agree not to, and not to permit any Authorised User or third party to:

  • (a) use the Service in violation of any applicable law or regulation;
  • (b) upload, store, or publish content that is unlawful, infringing, defamatory, fraudulent, deceptive, obscene, harassing, or that violates any third party's rights;
  • (c) upload content containing malware, or that is designed to disrupt or damage any system;
  • (d) misrepresent your identity, your organisation, your track record, or your affiliation, or publish false or misleading claims about past work, clients, or results;
  • (e) access or use the Service to build a competing product, or reverse-engineer, decompile, or attempt to derive source code, except to the extent this restriction is prohibited by law;
  • (f) circumvent, disable, or interfere with security, rate-limiting, usage-limit, or authentication features, or attempt to gain unauthorised access to any Account, Workspace, or system;
  • (g) use automated means (scraping, bots) to access the Service other than through any documented, permitted interface, or in excess of the limits of your Plan;
  • (h) resell, sublicense, or provide the Service to third parties except as expressly permitted;
  • (i) exceed or attempt to circumvent the seat, Project, or Pitch-link limits of your Subscription Plan; or
  • (j) use the Service to store or transmit special-category / sensitive personal data (such as health, biometric, or government-identifier data) unless expressly agreed in writing by us.

7.2 We may investigate suspected violations and may remove content, suspend access, or terminate Accounts in accordance with Sections 15 and 16. We are not obligated to monitor Customer Content but may do so.

8. Subscription Plans

8.1 The Service is offered under tiered Subscription Plans (currently Solo, Pro, and Enterprise), each with defined limits (such as number of users, Projects, and active Pitch links) and features. Current Plan details and prices are shown in the Service and/or at https://podiyem.app/#pricing and are incorporated by reference.

8.2 Plan limits and features are enforced within the Service. If your usage exceeds your Plan's limits (for example, on downgrade), certain features or content may become read-only or inaccessible until you are within limits or upgrade.

8.3 We may change Plans, limits, features, and pricing prospectively. For existing subscriptions, price changes will take effect at the next renewal following notice of at least 30 days, and your continued use after the change constitutes acceptance.

9. Fees, Billing, Trials, and Renewals

9.0 Merchant of Record. All purchases of Subscription Plans are sold by, and billed through, our Payment Provider, Paddle, acting as our authorised reseller and Merchant of Record. This means: (a) your purchase contract for the transaction itself is with Paddle, and Paddle — not Podiyem — is the seller that will appear on your card or bank statement; (b) Paddle calculates, collects, and remits sales tax, VAT, GST, and similar transaction taxes as required by law; (c) your purchase is also subject to Paddle's own buyer terms and privacy policy, available at https://www.paddle.com/legal/checkout-buyer-terms and https://www.paddle.com/legal/privacy; and (d) your right to use the Service remains governed by these Terms, which are between you and Podiyem. If there is a conflict between these Terms and Paddle's buyer terms regarding the payment transaction itself (for example, invoicing, tax, or payment-dispute mechanics), Paddle's terms control for that transaction; for everything else (including your right to use the Service), these Terms control.

9.1 Fees. You agree to pay all fees for the Subscription Plan you select, in the currency and billing cycle (monthly or annual) shown at the time of purchase. Except as expressly stated or required by law, fees are non-refundable (see Section 10).

9.2 Free trial. We may offer a free trial (currently 7 days). At the end of the trial, unless you cancel before it ends, your subscription will convert to a paid subscription at the then-current rate. If a card is collected at trial start for this auto-convert flow, that is disclosed clearly at sign-up, not only here.

9.3 Renewals. Subscriptions renew automatically for successive periods equal to the then-current billing cycle unless cancelled before the end of the current period. Renewal charges are processed by Paddle using your payment method on file.

9.4 Payment method. You authorise Paddle, as our Payment Provider and Merchant of Record, to charge your designated payment method for all applicable fees on our behalf. You are responsible for keeping payment information current with Paddle. Podiyem does not itself process or store full payment card numbers; payment data is collected and handled directly by Paddle.

9.5 Taxes. Fees are exclusive of taxes unless stated otherwise at checkout. As Merchant of Record, Paddle is responsible for determining, collecting, and remitting applicable sales, use, VAT, GST, and similar transaction taxes on the sale, in accordance with applicable law. You remain responsible for any taxes based on your own income, property, or employees.

9.6 Late or failed payment. If a charge fails or a payment is overdue, Paddle and/or Podiyem may suspend or downgrade the subscription after notice, and access for non-owner Authorised Users may be restricted.

10. Cancellation and Refunds

10.1 Cancellation. You may cancel your subscription at any time from the Service. Cancellation takes effect at the end of the current billing period; you retain access until then, and the subscription will not renew thereafter.

10.2 No refunds (general rule). Except as required by applicable law, as expressly stated here, or under Paddle's applicable buyer refund policy, fees already paid are non-refundable, and cancellation does not entitle you to a refund of fees for the current period.

10.3 Statutory withdrawal/consumer rights. Where mandatory law grants you a right of withdrawal or cancellation (for example, certain EU/UK consumers), those rights apply notwithstanding this Section, and may be exercised through Paddle as the seller of record.

10.4 How refunds are processed. Approved refunds are issued by Paddle to your original payment method. Podiyem may direct Paddle to approve or deny a refund request in accordance with this Section, but Paddle's own buyer terms and dispute process also apply to the transaction.

10.5 Effect on data. On cancellation or downgrade, features and content exceeding your Plan limits may become inaccessible, and Customer Content may be deleted after the retention period described in Section 16 and the Privacy Policy.

11. Analytics and Public Presentation Tracking

11.1 Where your Plan includes analytics, the Service records anonymous view events for your Public Share Links (for example, the time of a view and a browser-generated session identifier) to help you understand engagement. These events are not tied to a Viewer's login or verified identity by the Service.

11.2 Your responsibility to Viewers. When you publish a Pitch and use engagement analytics, you determine the purpose of tracking Viewers of your links. As between you and us, you are responsible for providing any notices and obtaining any consents required by applicable privacy and electronic-communications law in respect of the Viewers you direct to your Public Share Links. Our role in relation to that data is described in the Privacy Policy and any applicable Data Processing Agreement.

12. Intellectual Property

12.1 Our IP. The Service, including its software, design, user interface, templates, and all related intellectual property (excluding Customer Content), is owned by us or our licensors and is protected by intellectual-property laws. Except for the licence in Section 5, no rights are granted to you.

12.2 Trademarks. "Podiyem" and our logos are our trademarks. You may not use them without our prior written consent.

12.3 Customer branding. You grant us a limited licence to display your logos, brand assets, and Customer Content within the Service and within your published Pitches solely to provide the Service.

12.4 Copyright complaints. If you believe content on the Service infringes your copyright, contact [email protected].

13. Third-Party Services

13.1 The Service relies on third-party providers for hosting, storage, email delivery, error monitoring, and payment processing (Paddle, as Merchant of Record — see Section 9.0). Your use of the Service, and any purchase, may be subject to those providers' own terms, including Paddle's buyer terms. We are not responsible for third-party services outside our reasonable control, but we remain responsible for our subprocessors' processing of personal data as described in the Privacy Policy and any DPA.

13.2 Public Share Links and Customer Content may be accessed through networks and devices we do not control; we are not responsible for the security of those.

14. Communications and Electronic Consent

14.1 By using the Service, you consent to receive communications from us electronically, including transactional emails (such as verification, password reset, invitations, security, and billing notices) sent via our email provider. These are part of the Service and you cannot opt out of them while you hold an Account.

14.2 Marketing communications, if any, are subject to your consent where required, and you may opt out at any time. See the Privacy Policy.

14.3 Electronic records and signatures satisfy any legal requirement that a communication be in writing, to the extent permitted by law.

15. Suspension and Account Restrictions

15.1 Our discretion. We may, at our sole discretion, suspend, restrict, or limit your access to your Account, Workspace, or any features of the Service at any time, immediately and with or without notice, for any reason or no reason, including but not limited to:

  • (a) suspected or actual breach of these Terms or the Acceptable Use provisions;
  • (b) any use that we believe poses a security, legal, or operational risk to us, our infrastructure, other users, or third parties;
  • (c) payment issues, including overdue or failed charges;
  • (d) compliance with law, regulation, or legal process; or
  • (e) any other reason we determine in our sole discretion.

15.2 Where practicable and lawful, we may notify you and provide an opportunity to cure. However, we are under no obligation to do so. We are not liable for any suspension or access restriction made in good faith under this Section.

16. Term, Termination, and Effect

16.1 Term. These Terms apply from your first use until your Account and Workspace are terminated.

16.2 Termination by you. You may stop using the Service and delete your Account / Workspace at any time, subject to Section 10 (cancellation and fees).

16.3 Termination by us. We may, at our sole discretion, terminate or suspend your Account and access to the Service at any time, immediately and with or without notice, for any reason or no reason, including but not limited to: material breach of these Terms (with a 15-day cure period where we choose to provide one), repeated or serious violations, or at our convenience with or without notice. We may also delete your Account and Customer Content as described in Section 16.4, regardless of whether termination is for cause or convenience.

16.4 Effect of termination. On termination: (a) your licence to use the Service ends; (b) you should export any Customer Content you wish to retain beforehand; (c) we may delete Customer Content after a retention period of 30 days, except where longer retention is required by law or these Terms; and (d) accrued payment obligations survive.

16.5 Survival. Sections that by their nature should survive (including 6, 7, 12, and 17–29) survive termination.

17. Disclaimers and Warranty Exclusion

17.1 "As is". The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement, to the maximum extent permitted by law.

17.2 No content verification. We do not review, verify, endorse, or guarantee the accuracy, legality, or completeness of any Customer Content, including case-study metrics, contract values, client references, or claims about past work. All such content is your responsibility, and any reliance on it by you or any Viewer is at your own risk.

17.3 Availability. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. Any availability commitments apply only if set out in a separate written service-level agreement.

17.4 No guarantee of business results. The Service is a presentation and publishing tool only. We do not guarantee, and expressly disclaim, any responsibility for: sales, business development, prospect engagement, deal closure, revenue, or any other business or commercial results. Any success or results you achieve depend entirely on your own capabilities, execution, content, relationships, market conditions, and other factors outside our control. The Service may assist you in presenting your work, but purchasing or using it does not guarantee any particular business outcome.

17.5 Data loss. While we take reasonable measures to protect data, we do not warrant that Customer Content will never be lost, corrupted, or made inaccessible. You are responsible for maintaining your own backups of important Customer Content.

17.6 Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; in that case, warranties are limited to the minimum scope and duration permitted by law.

18. Indemnification

18.1 You will defend, indemnify, and hold harmless Podiyem and its affiliates, officers, directors, employees, and agents from and against any third-party claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your Customer Content, including any claim that it infringes, misappropriates, or violates a third party's intellectual-property, privacy, publicity, confidentiality, or other rights, or is defamatory, misleading, or unlawful; (b) your publication of Pitches via Public Share Links; (c) your tracking of, or communications with, Viewers/Prospects; (d) your breach of these Terms or applicable law; or (e) your use of the Service.

18.2 We will promptly notify you of the claim, allow you to control the defence (with counsel reasonably acceptable to us), and reasonably cooperate. You may not settle any claim in a way that imposes liability or admission on us without our prior written consent.

19. Limitation of Liability

19.1 Exclusion of indirect damages. To the maximum extent permitted by law, in no event will either party be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business, or anticipated savings, arising out of or related to the Service or these Terms, even if advised of the possibility of such damages and regardless of the theory of liability.

19.2 Aggregate cap. To the maximum extent permitted by law, the total aggregate liability of Podiyem arising out of or related to the Service and these Terms will not exceed the greater of (a) the total fees actually paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) US $100.

19.3 Exceptions. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for a party's wilful misconduct.

19.4 Allocation of risk. The limitations in this Section reflect the allocation of risk between the parties and are a fundamental basis of the bargain; they apply even if a limited remedy fails of its essential purpose.

20. Confidentiality

20.1 Each party may receive non-public information of the other ("Confidential Information"). The receiving party will use it only to perform under these Terms, protect it with reasonable care, and not disclose it except to personnel and advisers who need it and are bound by confidentiality.

20.2 Confidential Information does not include information that is public through no fault of the receiver, independently developed, or rightfully received from a third party. Disclosure required by law is permitted with reasonable prior notice where lawful.

21. Force Majeure

Neither party is liable for failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, epidemics or pandemics, governmental action, failures of the internet, hosting, or telecommunications, and third-party service outages.

22. Changes to These Terms

22.1 We may modify these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-Service notice) before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

23. Assignment

You may not assign or transfer these Terms without our prior written consent, except to a successor in a merger or acquisition of substantially all your assets with notice to us. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms bind permitted successors and assigns.

24. Governing Law

These Terms are governed by the laws of Egypt, without regard to its conflict-of-laws rules, and excluding the UN Convention on Contracts for the International Sale of Goods.

25. Dispute Resolution

25.1 Before initiating a formal dispute, the parties agree to attempt in good faith to resolve it informally by contacting [email protected] and allowing 30 days for resolution.

25.2 If informal resolution is unsuccessful, the parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States, and each party waives any objection to venue or personal jurisdiction in those courts. Nothing in this Section limits either party's right to seek injunctive relief, or a consumer's right to bring a claim in small-claims court or another forum mandated by applicable consumer-protection law.

26. Additional Terms for Enterprise and Order Forms

26.1 If you purchase the Service under a separate written agreement, order form, or enterprise terms signed by both parties, that agreement controls to the extent it conflicts with these Terms for that subscription.

26.2 Certain features (for example, single sign-on, API access, custom domains, bulk import, or audit logs) may be available only on certain Plans, only if separately enabled, or may not yet be generally available. Availability of a feature in marketing materials or Plan descriptions is not a guarantee that it is currently provided.

27. Consumer Rights and Mandatory Law

Nothing in these Terms limits any rights you may have that cannot be limited under mandatory applicable law (including certain consumer-protection, data-protection, and statutory-warranty rights in the EU, UK, and elsewhere). Where a provision of these Terms conflicts with such mandatory law, that law prevails to the minimum extent necessary, and the remainder of these Terms remains in effect.

28. General

28.1 Entire agreement. These Terms, the Privacy Policy, any DPA, and any order form or plan terms referenced constitute the entire agreement between the parties regarding the Service and supersede all prior agreements on that subject.

28.2 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions remain in full force.

28.3 No waiver. A failure to enforce any provision is not a waiver of it.

28.4 No third-party beneficiaries. Except as expressly stated (e.g. indemnified parties), these Terms create no third-party beneficiary rights.

28.5 Relationship. The parties are independent contractors; nothing creates a partnership, agency, or employment relationship.

28.6 Notices. Legal notices to us must be sent to [email protected]. We may give notice to you via the email associated with your Account or in-Service.

29. Contact

Podiyem, Inc. Registered business address to be added prior to launch. Email: [email protected] Legal / Notices: [email protected] Privacy: [email protected]