Last updated: 2026-09-21 Effective date: 2026-09-21
This Refund Policy applies to paid subscriptions to the Podiyem Service provided by Dabe Softwares LLC, a Wyoming limited liability company doing business as Podiyem ("Podiyem", "we", "us", or "our").
This Refund Policy should be read together with the Podiyem Terms & Conditions.
1. Purchases Through Paddle
Purchases of paid Podiyem Subscription Plans are made through Paddle, which acts as Podiyem's authorised reseller and Merchant of Record for the relevant transaction.
Paddle processes the purchase transaction and applicable refunds.
Paddle's Buyer Terms are available at:
https://www.paddle.com/legal/buyer-terms
Paddle's Refund Policy is available at:
https://www.paddle.com/legal/refund-policy
2. General Refund Policy
Unless required by applicable law, available under Paddle's Refund Policy, or expressly provided under the Podiyem Terms & Conditions, payments for Podiyem subscriptions are non-refundable.
In particular, Podiyem does not generally provide pro-rata refunds or credits where a Customer voluntarily cancels a subscription before the end of the current paid billing period.
Cancellation ordinarily takes effect at the end of the current billing period, and access to the paid Subscription Plan continues until that time unless otherwise stated or required by applicable law.
3. Statutory and Other Refund Rights
Nothing in this Refund Policy limits any withdrawal, cancellation, refund or other right that cannot lawfully be excluded or limited.
Additional refund or withdrawal rights may apply depending on the jurisdiction and circumstances of the transaction.
Paddle's applicable Refund Policy governs refunds and statutory withdrawal rights administered by Paddle in connection with the purchase transaction.
4. Podiyem-Initiated Termination
If Podiyem terminates a paid subscription for convenience under the Podiyem Terms & Conditions, the Customer will receive a pro-rata refund of prepaid fees attributable to the unused portion of the subscription period.
This does not apply where access is suspended or terminated because of breach, fraud, unlawful activity, misuse, non-payment or another ground for which the Terms do not provide a refund.
5. Service Delivery Issues
If the Service is not made available following a completed purchase due to a technical issue attributable to Podiyem, please contact us promptly so that we can investigate and restore access.
Where the issue cannot reasonably be resolved, any refund or other remedy will be provided in accordance with the Podiyem Terms & Conditions, Paddle's applicable terms and policies, and applicable law.
6. How to Request a Refund
Because purchases are made through Paddle as authorised reseller and Merchant of Record, transaction-related refund requests may be submitted through Paddle's buyer-support service and will be handled in accordance with Paddle's applicable policies.
Paddle buyer support is available at:
You may also contact Podiyem at [email protected] if your request concerns access to or delivery of the Podiyem Service.
7. Effect of a Refund
Where a full refund is issued for a subscription, access to the corresponding paid Subscription Plan may end when the refund is processed.
Customer Content will thereafter be handled in accordance with the post-subscription access and retention provisions of the Podiyem Terms & Conditions and Privacy Policy.
8. Changes to This Refund Policy
We may update this Refund Policy from time to time.
Any updated version will be published with a revised "Last updated" date. Changes will not limit refund or withdrawal rights that cannot lawfully be limited.
9. Contact
Dabe Softwares LLC doing business as Podiyem c/o Northwest Registered Agent 30 N Gould St Ste N Sheridan, Wyoming 82801 United States
General: [email protected] Legal: [email protected]